With almost 5 years’ of hands-on experience at Tattershalls, Katie is responsible for overseeing the internal processes that help us deliver a first-class lettings and maintenance service. With a good eye for detail, Katie ensures that our workload is both efficiently managed within the team as well as ensuring that the quality of our service is consistently high. A significant focus is on the accurate marketing of properties available for let and ensuring that all properties have completed the required selective licencing and compliance processes before tenants take occupation. By overseeing our maintenance contracting teams, Katie is able to benchmark costs across the portfolio and ensure that our client receive value for money every time. Where particularly challenging maintenance matters arise, Katie is able to use her knowledge of our properties to step-in and ensure that issues do not become problems. Katie is very highly regarded by our clients for her clear and concise communication skills and for her knowledge of technical matters and the solutions that may be required.