Tattershalls is an independent lettings and property management specialist, dedicated to offering its clients a fully-customised service. We will ensure that each of our clients receives a tailored service so that they can have complete peace of mind and confidence in letting their properties.
Many of our landlords have invested significant amounts of time and energy in their properties and therefore only want the best tenants to occupy them. By conducting a thorough background check on all applicants and by implementing a sensible screening process, we aim to eliminate any uncertainty our clients might have of putting their properties on the market. Our track-record of securing tenants who look after their properties and pay their rent on time is a testament to our commitment to getting it right.
We are proud members of ARLA Propertymark (formerly ARLA- The Association of Residential Letting Agents) ARLA Propertymark is the UK’s foremost regulatory body within the lettings industry, working to improve standards and protect consumers.
As an ARLA Propertymark member, an agent must fulfil a number of corporate responsibilities, which in turn guarantees landlords and tenants will always receive excellent service and professional advice. Using an ARLA Propertymark agent means:
- Your money is protected – ARLA Propertymark members take Client Money Protection (CMP) seriously. Your money will be held in a designated separate bank account and will be protected in the event of the worst happening, such as the agency going bust. ARLA Propertymark members submit independently audited Client Money accounts annually
- You’re working with experts in the field – Propertymark qualified (formerly NFoPP) agents who will give you professional and high quality advice
- ARLA Propertymark members undertake regular training and updates on complex legislative changes
- ARLA Propertymark members adhere to a nationally recognised Code of Practice, giving reassurance that your agent will be working to highest standards of best practice
- ARLA Propertymark members hold membership to an independent redress scheme
- ARLA Propertymark members hold Professional Indemnity Insurance
A significant number of our competitors are not licensed as the industry isn’t regulated. This means anyone can operate as an agent without having the recommended knowledge, qualifications or experience to provide a first class service.
Our investment in industry-leading management software means that we can easily and accurately produce our clients’ account statements and monitor expenditure transactions over any given period. There are significant benefits to our landlords who hold their assets over a long period of time by having us summarise their out-goings and identifying historic cash “leakages”. Furthermore, by scheduling periodic maintenance and inspections, running costs can be minimised and a proactive approach to recommending repairs and refurbishments can be implemented.
Through our long-established contact base, we have access to a large number of professionals and academics who live and work in Nottingham and the surrounding areas. Many of these potential tenants are repeat renters who will choose to experience different areas of the city as their preferences change and their careers develop. We endeavour to maintain close contact with as many of our clients as possible, even after a tenancy has ended, to understand from them what their next requirements might be. In doing so we have been very successful in matching them with our available properties. In addition, our relationship with some of Nottingham’s largest employers provides us with a constant stream of new applicants all of whom tend to want to live in the best areas of town.
We believe in building long-term relationships based upon trust and transparency. Our fees therefore reflect the actual work that we have dedicated (or expect to dedicate) to serving our clients. For any additional or unexpected work that we undertake we will always seek to discuss this with our clients in advance and charge a fair and sensible amount for our time and effort.
Your property is a valuable asset; always make sure you know and trust who is representing you on it. Unlicensed agents may not have the necessary knowledge or experience to act in your best interest and whilst they may offer lower fees, they will probably also make promises that they cannot always honour. Furthermore, you need to be sure that they are up to date with the legal obligations of letting a property such as carrying-out “right to rent” checks on all tenants. If you are going to rent out your property, always ensure that it is with an ARLA licensed agent and that the staff are also ARLA qualified. Being ARLA licensed means that the agent will be up to date with new legislation and will have to undergo regular training to ensure they keep their licence.
Having a clear understanding of your intended target market and setting the rent appropriately is the best way to minimise void periods and maximise your yield. Your agent should give you a realistic price range and recommend ways to enhance the lettability of your property. Furthermore, by ensuring that your property is well maintained and presentable, the likelihood of your tenants staying longer and renewing their tenancy will increase.
As the industry evolves and regulations are tightened, you, as the landlord, need to ensure that your property complies with the latest legislation. An ARLA licensed letting agent will always be up to date with changes in the law and help you meet your obligations. Specifically, you will need:
- A gas safety certificate
- An Energy Performance Certificate (EPC)
- Smoke detectors and carbon monoxide detectors
- An electrical safety certificate including a Portable Appliance Test (PAT) certificate
If you are looking to maximise your rental income and retain long term tenants, your property needs to stand out from the rest. This does not necessarily mean spending lots of money; instead, simply ensure that the property is presented in the best possible way and that everything works. Small gestures go a long way when renting out a property, from something as small as having fresh flowers on the dining room table to ensuring the garden lawn has been mowed.
If you are considering to supply furniture for your tenants, you should consider the implications of doing so. Firstly, consider whether the tenant will be prepared to pay additional rent for your efforts; if not, is it necessary? Secondly, be prepared to accept wear and tear during the tenancy and possibly damage. Whilst in some circumstances, you will be able to make a deduction from the deposit, you cannot necessarily claim for the full cost of replacement or your time in doing so. Finally, any upholstered furniture you supply must comply with the Furniture & Furnishings (Fire) (Safety) Regulations 1988.
Ensuring that you have the right tenant is crucial; your agent should be able to carry out a full credit check and reference check on your behalf to make sure the applicant meets the basic requirements. Importantly, as of the 1st February 2016, it is a legal requirement to carry out a “Right-to-Rent” check on all potential tenants and failure to do so can carry a hefty fine.
Once the property has been let, someone has to manage it and be the point of contact for the tenants. Some landlords prefer to manage their own properties as they feel they will be able to offer the best service whilst others employ the help of a managing agent. Before deciding which route is most appropriate for you, it is worth considering the following:
- Do you want regular contact with your tenants?
- Are you able to deal with maintenance issues day and night?
- Do you have a suitable network of trusted contractors to carry out repairs?
- Are you familiar with your obligations under the tenancy agreement?
Being responsible for a property and the welfare of your tenants has its risks. Every landlord should be suitably insured to cover all eventualities. Hopefully, things won’t go wrong but accidents happen and they can be expensive to rectify. Always take advice from a qualified insurance broker and take out sufficient cover for the duration of the tenancy.
Memories can fade and verbal agreements can be forgotten. At the start of every tenancy, have a competent third party complete an inventory and conditions schedule for you. Once completed, make sure that the tenants confirm acceptance of the report by signing it on every page. This will protect you at the end of the tenancy if any deductions for damage need to be made.
It is a legal requirement to protect your tenant’s deposit through a government scheme. The landlord has 30 days from the start of the tenancy to protect the deposit. Once the deposit is protected, ensure that all parties (parents, partners etc.) that have contributed towards the deposit are given a copy of the certificate, prescribed information and scheme leaflet. If a dispute arises at a later date, failure to do so could count against you in a court of law.